Shipping policy

SHIPPING POLICY

Shipping

We are pleased to offer complimentary worldwide shipping on all orders.

Processing Times

In-stock pieces

Orders ship within 2–4 business days.

Made-to-order & custom pieces

Please allow 4–6 weeks for production before shipment.

If your order contains both in-stock and made-to-order pieces, it may ship once all items are ready.


Delivery

All orders are shipped via trusted international couriers.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Delivery times may vary depending on your destination.


Customs & Duties

International orders may be subject to customs duties, import taxes, VAT, or other local fees.

These charges are determined by your local customs authority and are the responsibility of the customer.

Virginia Jirash is not responsible for delays caused by customs clearance.


Lost or Delayed Shipments

If your shipment appears to be delayed or lost in transit, please contact us at contact@virginiajirash.com and we will gladly assist in working with the shipping carrier.


TERMS OF SERVICE

Terms of Service

By accessing this website or placing an order through Virginia Jirash, you agree to these Terms of Service.


Products

Each piece is handcrafted in sterling silver.

Because many of our pieces are made by hand, slight variations in finish, texture, and shape are part of their character and should not be considered defects.


Pricing

All prices are displayed in the selected currency.

Prices may change without prior notice.


Availability

While we strive to maintain accurate inventory, certain pieces may become unavailable.

In the unlikely event that an item cannot be fulfilled, we will contact you promptly and issue a full refund.


Intellectual Property

All content on this website—including photographs, product designs, text, logos, and graphics—is the property of Virginia Jirash and may not be reproduced without prior written permission.


Limitation of Liability

Virginia Jirash shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products.

Nothing in these Terms limits rights granted under applicable consumer protection laws.


Contact

For questions regarding these Terms, please contact:

contact@virginiajirash.com